Chads93GT wrote:Still waiting on mine. I emailed them earlier to inquire about the status of the back order.
I say CANCEL YOUR ORDER.
They have the absolute worst customer service.
[Moved from the SD6 Thread]
I am very partisan right now, but I will express my opinion that Zebralight SUCKS, and I will never, ever buy their products again.
I ordered their H600 at the end of October. I had to inquire as to when they thought it would be shipped, which they told me it was "early December."
I got notification of it being shipped, then nothing... Now it seems that it's lost in the mail, and
Zebralight hasn't done jack shit to help me resolve the situation. I've written them 2 or 3 times to ask them what the next step is or what I should do... nothing.
I went down to my local post office, and they're looking into the situation, but I have not received anything from Zebralight for a month.
Dicks. Screw them, and feel free to share this message anywhere. Zebralight has NO CUSTOMER SERVICE.
-Dean
p.s. I wonder what they would say if they knew I was planning to submit an article to the NSS News (with a subscription of about 10,000) about the new generation of LED headlamps coming to market, and how they suck balls?