Bonnie,
I read the formal response from Petzl America dated May 2, 2004. It doesn't appear as though there is any relevant information in the response. It talks of
Redundancy (use multiple ascenders),
Interference (keep the ascenders from touching anything),
Ease of Use (designed to be operated easily), and
Perspective (seems to not say much beyond what was coverd in other sections of letter).
This issue is a real concern. If anyone has experience with the older versions of these ascenders coming off rope as easily as the newer ones, I would like to hear about it. Watching my friends son have two of his Petzl ascenders fail three times each while climbing out of a pit was enough to scare me. Has Petzl done any formal evaluations of the failures to determine possible design improvements? As an ISO 9001 registered organization, Petzl has an obligation to formally review something like this. Has anyone asked for the results?