caverd wrote:Bonnie,
I read the formal response from Petzl America dated May 2, 2004. It doesn't appear as though there is any relevant information in the response. It talks of
Redundancy (use multiple ascenders),
Interference (keep the ascenders from touching anything),
Ease of Use (designed to be operated easily), and
Perspective (seems to not say much beyond what was coverd in other sections of letter).
This issue is a real concern. If anyone has experience with the older versions of these ascenders coming off rope as easily as the newer ones, I would like to hear about it. Watching my friends son have two of his Petzl ascenders fail three times each while climbing out of a pit was enough to scare me. Has Petzl done any formal evaluations of the failures to determine possible design improvements? As an ISO 9001 registered organization, Petzl has an obligation to formally review something like this. Has anyone asked for the results?
It has been 2 years since I formally reported this to Petzl headquarters in France. I have never received any reply from Petzl in France. I only received the replies you see on the website, they were from Petzl USA (Hank Moon).
Sorry to say, but nothing I've seen or heard has led me to believe that Petzl headquarters has acknowledged that they have a giant product liability problem with their flawed ascender design. Shame, shame, shame. Climbers, cavers, rope rescue, and construction workers use this ascender every day.
I've been an expert witness, providing expert testimony in court, for a number of lawsuits. From this experience, I can tell you that if someone falls and gets badly hurt or dies using one of this model of Petzl ascenders, the expert witnesses for the plaintiffs will dig into this history of a documented product safety design flaw and provide it to the court as evidence. They will clearly show that Petzl continued to manufacture and sell a product without recall or warnings after they knew it to be unsafe or less safe than other products similar to it. Slam dunk big big $$ settlement in favor of the plaintiff.
Let's look at this in perspective: Generally speaking, this is Petzl's business problem, not ours as cavers. However, if there is a grotto sponsored event that uses or loans Petzl Ascension Ascender equipment to a caver or as part of an event, and someone gets hurt using it, there may be liability. But Petzl is the one with most of the ultimate liability, and they are the ones with the "deep pockets" so it is more likely that the lawyers will go after them.
In the mean time, it is up to us, the users of vertical gear, to spread the word and tell our caving and climbing and rescue friends about the risk so they don't die or get hurt. Tell them to return the ascender and get one that doesn't have such an obvious failure mode. Tell them to get an ascender that doesn't fall of the rope when you slide it against rock or clothing or slings. If the climbing or caving store won't give them and refund, print out the website report and take it to them, or call Petzl directly for a return. Above all,
if you have one in your pack, don't become a victim due to your own laziness or through thinking you can avoid the problem through careful use.
http://www.expeditioncave.com/srt/petzl/failure/Bonnie Crystal