Karst Sports????
Posted: Apr 28, 2011 4:48 pm
Does anyone know if Karst Sports got hit? I'm not sure where they are, although their site has a mailing address for WV.
I have a problem since I ordered on Tuesday morning (and they said it would be shipped same day since it was in before 2pm) and got an email on Wednesday at 6:30pm that they don't have the right pantin in stock and it will be back in stock and shipped Friday or Monday. Well, that's a problem...I also got what I needed to edit my chest harness and I leave Thursday morning 6am to fly to TAG next week so I need stuff here in my hands Tuesday. I figured a WEEK order time was plenty, any basic shipping gets here by then, but they wasted two shipping days before notifying me, and they have yet to return my phone calls or emails. I can't order with someone else, because I don't want to have to buy from them as well. I can't get a hold of them to find out what is going on and if I'll have it in time or not though!
I'm really frustraited...I'm hoping their total lack of service (waiting 2 days to notify me? it's been another day and they have yet to return any phone calls or emails?) is due to extenuating circumstances like being totally without power (but why is their phone line and answering machine working then?).
But dang, I still need my stuff!! And I need to know what's going on!! It's not like we have an REI or something here that bothers to carry this stuff. We have camping gear, snowshoes, and skiis are our REI. They don't even carry women's hiking boots, that's how pathetic it is.
I have a problem since I ordered on Tuesday morning (and they said it would be shipped same day since it was in before 2pm) and got an email on Wednesday at 6:30pm that they don't have the right pantin in stock and it will be back in stock and shipped Friday or Monday. Well, that's a problem...I also got what I needed to edit my chest harness and I leave Thursday morning 6am to fly to TAG next week so I need stuff here in my hands Tuesday. I figured a WEEK order time was plenty, any basic shipping gets here by then, but they wasted two shipping days before notifying me, and they have yet to return my phone calls or emails. I can't order with someone else, because I don't want to have to buy from them as well. I can't get a hold of them to find out what is going on and if I'll have it in time or not though!
I'm really frustraited...I'm hoping their total lack of service (waiting 2 days to notify me? it's been another day and they have yet to return any phone calls or emails?) is due to extenuating circumstances like being totally without power (but why is their phone line and answering machine working then?).
But dang, I still need my stuff!! And I need to know what's going on!! It's not like we have an REI or something here that bothers to carry this stuff. We have camping gear, snowshoes, and skiis are our REI. They don't even carry women's hiking boots, that's how pathetic it is.